Property Manager

Brookfield Properties•Oakland, CA

20d

About The Position

The Property Manager supervises and coordinates the daily operations of an apartment community, including administration, leasing and occupancy, property maintenance, and management of property associates. The role is responsible for maintaining the property’s physical assets and performance while pursuing the highest possible net operating income without compromising the property’s appearance or resident service. The Property Manager monitors regulatory compliance and company policies, coordinates communication between on-site associates and the Corporate Office, evaluates supervised associates, and responds to emergencies. Depending on the property, the role may also perform Assistant Property Manager duties, such as preparing service requests and following up with residents. The position supports the effective use and training of property-management and timekeeping software; prepares purchase orders and approves expenditures within budget guidelines; reviews vendor contracts; and assists with annual budgets, projections, operating-result reviews, and variance reports. It maintains working knowledge of maintenance programs and capital projects, coordinates major maintenance issues with Engineering, and ensures compliance with housing quality standards. The Property Manager assists with marketing plans based on competitive-property analysis, coordinates advertising and promotions, and ensures compliance with affirmative marketing procedures and goals. The role meets prospective residents, determines housing needs and eligibility, conducts tours, communicates rental rates and promotions, follows up with prospects, and collects application, deposit, and rental funds. It approves applicants and leasing documents, oversees rent collection and delinquency follow-up, and conducts move-in, move-out, and interim inspections while maintaining related records and documentation.

Requirements

High school diploma or GED.
Undergraduate degree in General Studies or an associate degree in General Studies.
3–4 years of experience in a supervisory role and property management.
Knowledge of fair housing laws.
Microsoft Office skills.
Leadership and supervisory skills.

Nice To Haves

Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (CAM), or Certified Property Manager (IREM) certification.
Knowledge of affordable housing programs at select properties.
Yardi experience.
Landlord/tenant knowledge.
LRO skills.

Responsibilities

Supervise and coordinate daily apartment-community operations, including administration, leasing, occupancy, maintenance, and property associates.
Maintain the physical assets and financial performance of the property while preserving its appearance and service quality.
Monitor regulatory compliance and company policies and procedures; ensure associates understand applicable requirements.
Coordinate communication between property associates and the Corporate Office.
Complete performance evaluations and promote the performance and professionalism of supervised associates.
Respond to emergency situations and contact Regional Managers or agencies as necessary.
Perform applicable Assistant Property Manager functions, such as preparing service requests and following up with residents.
Support the timely input and effective use of property-management and timekeeping software, including training associates.
Prepare purchase orders and approve expenditures within budget guidelines.
Review vendor contracts and make recommendations to the Regional Manager.
Assist with the annual operating budget and projections; review monthly operating results and help prepare written variance reports.
Maintain working knowledge of maintenance programs and capital improvement projects; support efficient operations, preventive maintenance, housekeeping, and resident-service responses.
Ensure compliance with housing quality standards and coordinate major maintenance issues with the Engineering Department.
Assist in developing and implementing property marketing plans based on analysis of competitive properties.
Coordinate advertising and promotional needs with the Marketing Department and ensure compliance with affirmative marketing procedures and goals.
Meet prospective residents, determine housing needs and eligibility, show apartments and amenities, communicate rental rates and promotions, and follow up with prospects.
Collect application fees, security deposits, rental funds, and resident rent; verify and deposit rent daily, account for discrepancies, and send verification to the Corporate Office.
Approve residency applicants, including affordable-housing eligibility where applicable, approve leasing documents, and ensure required move-in funds are collected.
Follow up on delinquent rent and initiate collection or eviction procedures as necessary.
Conduct move-in, move-out, and annual or directed interim inspections; assess applicable damages or unpaid fees, prepare related documents, and maintain on-site records.
Conduct move-in inspections to determine market readiness and implement housing quality standards.