Property Manager

Blackfish Companies•Provo, UT
•$52,000 - $55,000•Onsite

About The Position

Blackfish Companies is seeking a Property Manager to lead Cambridge Apartments, a 163-unit community in Provo. The property has an established team and processes, and the manager will guide day-to-day operations while strengthening the resident experience and overall performance. The position may suit an experienced property manager or an assistant manager ready to manage a property. The Property Manager oversees resident service, renewals and retention, online reviews, occupancy and leasing, delinquency and collections, budgeting, purchasing, invoices, vendor relationships, and the leasing and maintenance team. The role also supports maintenance operations and ensures compliance with Fair Housing, Utah landlord-tenant law, and company procedures. The position is full-time and on-site, primarily Monday through Friday, with some evenings and Saturdays as the season requires. Compensation is $52,000–$55,000 per year plus a performance-based bonus. A background check and drug screening are required.

Requirements

  • Multifamily property management experience; assistant managers ready to advance are also encouraged to apply.
  • Knowledge of leasing, collections, and Fair Housing.
  • Experience with Entrata or similar property management software such as Yardi, RealPage, or AppFolio.
  • Numerical proficiency and Excel skills.
  • Clear and kind verbal and written communication.
  • Honesty.

Nice To Haves

  • CAM or ARM certification.

Responsibilities

  • Maintain a strong service culture, ensure residents feel heard, and resolve problems quickly.
  • Lead renewals and retention and personally handle difficult conversations.
  • Respond to online reviews and protect the property's reputation.
  • Maintain high occupancy and keep leasing on track.
  • Monitor delinquency and collections in accordance with established standard operating procedures.
  • Manage the annual budget and track budget-to-actual results.
  • Approve purchase orders and invoices and maintain strong vendor relationships.
  • Coach, support, and recognize the established leasing and maintenance team.
  • Set clear expectations and promote accountability in a positive, encouraging manner.
  • Coordinate with maintenance on work orders, make-readies, preventive maintenance, and emergencies.
  • Ensure compliance with Fair Housing, Utah landlord-tenant law, and company standard operating procedures.
  • Maintain accurate Entrata records and complete reports and audits on time.

Benefits

  • Performance-based bonuses.
  • Paid time off.
  • Paid holidays.
  • 401(k).
  • Ongoing training through Grace Hill and Leasing University, with leadership support for professional growth.
  • Established processes and a supportive team.
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