Regional Property Manager

BXP•Santa Monica, CA

20d

About The Position

The Regional Property Manager leads the operation and strategic management of an assigned portfolio of Class A commercial office properties. The role is accountable for tenant relationships and satisfaction, financial performance, operating and capital budgets, property operations, staff leadership, and execution of portfolio and company initiatives. The position works with property management staff, regional leadership, asset and development teams, leasing staff, vendors, tenants, and community organizations. It reports directly to the head of Property Management. The position oversees building operations and parking, emergency response procedures, capital projects, vendor contracts, tenant communications, and portfolio-level financial reporting. It also participates in acquisition due diligence, asset repositioning, asset management meetings, business planning, and community relations. The manager is expected to learn, implement, and train staff on property technology and artificial intelligence tools. The role requires a bachelor’s degree and at least 10–12 years of progressively responsible Class A commercial office property management experience, including management-level supervisory experience. It involves office work and regular walking throughout properties, including stairs, with occasional climbing, crouching, and exposure to outdoor conditions, noise, vibration, and dust. Salary range is $200,000–$278,660 in base salary, with an annual discretionary bonus and a comprehensive benefits package.

Requirements

Bachelor’s degree required.
At least 10–12 years of progressively responsible Class A commercial office property management experience required.
Previous management-level supervisory experience required.
Proven ability to execute high-quality building operations, with strong technical understanding of mechanical, electrical, and plumbing systems and a solid understanding of structural design concepts.
Familiarity with ADA and OSHA requirements.
Working knowledge of security and life safety protocols.
Excellent communication, management, and leadership skills.
Ability to work with and/or supervise staff, consultants, and tenants across a wide range of disciplines and positions.
Proven customer service and problem-solving skills.
Ability to demonstrate integrity, resourcefulness, and creativity.
Ability to work independently and productively as part of a team.
Ability to organize and coordinate work, set priorities, and motivate others.
Ability to work in a fast-paced environment and manage multiple simultaneous deadlines and projects.
Ability to respond creatively and resourcefully to multiple tasks and situations.
Proficiency with Microsoft Office applications.
Flexibility with schedule.

Nice To Haves

Concentration in business administration or a real estate-related field preferred.
Real Property Administrator (RPA) and/or Certified Property Manager (CPM) certification preferred.
Continuing education toward LEED certification highly desirable.

Responsibilities

Develop and implement consistent operating procedures for the assigned portfolio to provide first-class tenant service.
Manage portfolio financial accountability, including approving budgets, recommending capital expenditures, reviewing operating and capital budgets, and reviewing variance reports, reforecasts, receivables, and quarterly financial statements.
Develop and implement capital projects that preserve the long-term viability of company assets.
Negotiate vendor contracts and ensure company standards are met.
Conduct formal site inspections with property management staff in accordance with established policies and procedures.
Participate in asset repositioning projects with asset teams and perform due diligence for new acquisitions, including staffing plans, pro forma budget reviews, and service contracts.
Maintain familiarity with lease provisions concerning operations, services, expenses, tenant use, and landlord obligations.
Identify, pursue, and negotiate fee and license revenue opportunities, including parking and amenity or underutilized spaces.
Work with the department head to streamline procedures, manage change, and implement property technologies.
Oversee tenant relationships and satisfaction, and resolve legal disputes between tenants and the landlord using legal counsel as a resource.
Oversee tenant and commercial real estate community communications through marketing and public relations firms.
Lead regional staff development and succession planning, and partner with peers to assess bench strength.
Manage recruitment, selection, training and development, performance management, and compensation reviews; evaluate direct reports and support continued learning.
Provide leadership and strategic planning for day-to-day and long-term operations, tenant relations, shareholder value, and execution of operating and financial plans.
Manage the assigned portfolio through staff direction and collaborate with regional property management and department heads on annual business plans and departmental goals.
Develop asset strategies informed by market conditions, corporate goals, and existing leases.
Ensure adherence to internal controls and company policies and procedures.
Lead regional special projects and implementation of initiatives.
Support Regional Development on existing asset operations, community relations, and property footprints when new projects are proposed or developed.
Provide management with timely information about property issues and developments.
Oversee relationships with Regional Leasing staff to market the assigned portfolio.
Maintain an understanding of energy markets, labor collective bargaining agreements, and municipal tax codes.
Learn, implement, and train staff on property technology and artificial intelligence tools.
Manage regional parking operations, including profit and loss and utilization metrics, and oversee emergency response procedures.
Represent BXP in community business organizations and protect company interests.
Build and manage relationships with future residential operators in the regional portfolio.
Participate in asset management meetings for assigned properties and show space to prospective tenants when required.
Perform other duties as assigned.