Product Owner Jobs

About The Position

Requirements

• 5–7+ years of product management or product ownership experience, preferably in insurance, carrier management, or financial services.
• Deep knowledge of insurance carriers, carrier workflows, rating, underwriting, policy administration, and policy lifecycle management.
• Demonstrated success delivering digital products or platforms that involve carrier partnerships, API integrations, data exchanges, or policy servicing.
• Strong Agile delivery experience (Scrum/SAFe); ability to manage backlog, write user stories, define acceptance criteria, and guide teams through complex programs.
• Proven ability to work cross-functionally with business units, carriers, IT, data/analytics, and external vendors; excellent stakeholder management and communication skills.
• Experience with data governance, data privacy, and security considerations in product design.
• Advanced quantitative and analytical capabilities; proficiency in defining metrics, analyzing data, and making data-driven decisions.
• Experience with AI/ML initiatives in a product context; ability to translate business problems into AI opportunities and work effectively with data scientists and engineers.
• Bachelor’s degree; MBA or advanced degree preferred.

Nice To Haves

• Familiarity with policy administration systems (e.g., Guidewire, Duck Creek) or other core insurance platforms.
• Experience deploying AI-enabled features such as automated document processing, chatbot assistants, predictive analytics for risk scoring, or claims automation.
• Certifications such as CSPO, PSPO, PMI-ACP, or relevant product management or agile certifications.
• Proficiency with product analytics tools, Jira/Confluence, and data visualization platforms (Tableau, Power BI).

Responsibilities

• Define and own the product vision, strategy, and multi-quarter roadmap for carrier-facing platforms and policy servicing enhancements.
• Translate business needs into well-formed epics and user stories with clear acceptance criteria; maintain an prioritized backlog aligned to business impact and strategic goals.
• Collaborate with carriers, Marsh business units, IT, Data & Analytics, Underwriting, Claims, and Digital / Experience teams to design, build, test, and launch features that improve client experience and operational efficiency.
• Lead Agile product development cycles (Sprints/Program Increments), facilitate backlog grooming, sprint planning, reviews, and retrospectives; coach and mentor junior product owners and analysts.
• Define success metrics (KPIs), monitor product performance, and drive benefits realization through data-driven decision making and iterative improvements.
• Partner with Data Science and AI teams to identify AI-enabled opportunities (predictive modeling, automation, NLP/IR for policy documents, chatbots, anomaly detection); translate business problems into AI-driven solutions; ensure governance, risk management, and ethical use of AI.
• Ensure regulatory, privacy, and security compliance within product design; collaborate with Legal and Compliance to implement controls and reporting.
• Manage stakeholder communications, roadmaps, and progress reporting to senior leadership and carrier partners; balance competing priorities and communicate trade-offs effectively.
• Own go-to-market and enablement plans for new capabilities; drive adoption, training, and change management with internal and external users.
• Stay current on industry trends, competitive landscape, and Marsh’s strategic priorities; advocate for innovation and continuous improvement.

Benefits

• health and welfare benefits
• tuition assistance
• 401K savings
• other retirement programs
• employee assistance programs