Director, Agile Product Owner - Producer Lifecycle Management

Travelers • Hartford, CT

5d • $123,400 - $203,600

About The Position

Travelers is seeking a Director, Agile Product Owner to lead a team delivering capabilities and solutions using agile methods. The role owns product priorities and direction for the producer management platform, including AI assistant products, and serves as the voice of the end user in guiding a cross-functional team toward defined outcomes. The Director influences direction with business partners and domain product owners, and recommends larger investments and cross-domain trade-offs to the Tech Circle Lead, who makes final decisions.

The position owns and maintains the product vision and roadmap; partners with the business to identify and shape new capabilities, including AI; and supports adoption after capabilities launch. It shapes conversational AI experiences and explores agentic workflows, integrations, and data flows, working with engineering on design decisions, guardrails, and production readiness. The role also refines the backlog, supports planning and delivery with the Scrum Master and engineering, defines and measures success, and communicates product direction, progress, and risks to business and technology leadership.

Requirements

• Bachelor’s degree.
• At least six years of experience in Agile product management.
• Two years of work experience within the discipline being supported.
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.
• Three years of work experience in a related field.
• Three years of experience motivating or influencing teams.

Nice To Haves

• Product leadership on conversational AI experiences or agentic workflows.
• Experience applying AI beyond the user interface, including integrations and data flows.
• Platform product thinking across multiple capabilities and user groups.
• Experience working with technical teams on design trade-offs, guardrails, and production readiness.
• Data-informed decision-making and outcome measurement.
• Insurance distribution, producer licensing, or onboarding experience.

Responsibilities

• Decide backlog priorities and sequencing for the producer management platform, including its AI assistant products.
• Influence product direction with business partners and domain product owners so platform capabilities and related changes move together.
• Recommend investments and cross-domain trade-offs to the Tech Circle Lead.
• Own and maintain a clear, current product vision and roadmap.
• Build an understanding of business operations and goals.
• Partner with business stakeholders to explore new capabilities, including AI, and bring options and ideas to discussions.
• Shape shared business needs into clear features with business partners involved in decisions.
• Help business partners understand the value of new capabilities and support adoption after launch.
• Shape conversational AI experiences for agents and the teams that support them.
• Identify opportunities for agentic workflows to handle routine, multi-step work, beginning with small-scale efforts and expanding based on results.
• Identify opportunities for AI in platform integrations and data flows, as well as user-facing features.
• Partner with engineering on design choices, guardrails, and production readiness.
• Write and refine epics and features with clear outcomes and acceptance criteria.
• Work with the Scrum Master and engineering on planning, trade-offs, and delivery.
• Define success measures and track outcomes.
• Build trusted relationships with business partners, domain product owners, and engineering, keeping them informed and involved.
• Clearly frame choices, support informed decisions, and build agreement on priorities and trade-offs.
• Follow through on commitments and communicate when plans change.
• Work with the platform engineering lead, Scrum Master, experience design, and architecture to shape solutions.
• Communicate product direction, progress, and risks clearly to business and technology leadership.
• Motivate and influence teams.

Benefits

• Health insurance coverage for employees and eligible family members beginning on the first day of employment.
• Dollar-for-dollar 401(k) match on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions to an employee’s 401(k) when the employee makes payments toward student loan debt.
• Pension Plan funded 100% by Travelers.
• At least 20 days of annual paid time off.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources supporting wellness goals and caregiving needs.
• Mental health program with access to free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director