Director, Product Lifecycle Management

ProPharma•Raleigh, NC
•Hybrid

About The Position

The Director, Product Lifecycle Management (PLM) is responsible for the administrative and strategic management and growth of ProPharma’s PLM practice. The Director delivers projects, drives sales activities with Business Development, and provides guidance and leadership in PLM. The role serves as an industry thought leader and subject matter expert on current PLM topics, identifying industry trends or gaps that could develop into business opportunities. The Director oversees project delivery and financials, facilitates project team coordination, audits PLM projects for approach and quality, and supports sales, staffing, marketing, and practice development. The role also has supervisory responsibilities, including managing staff utilization and performance processes, supporting employee development, and enforcing HR policies. ProPharma supports remote working and encourages employees who live within a reasonably short commute of an office to work on a hybrid basis, as agreed with their manager.

Requirements

  • Demonstrated knowledge of the overall drug development process relevant to pharmaceutical and biotech operations.
  • Demonstrated knowledge of Good Manufacturing Practices and ISO relevant to PLM.
  • Working knowledge of best-practice alliance and collaboration management principles, concepts, techniques, and tools in support of client business expansion.
  • Understanding of selection criteria in the pharmaceutical and biotech industries in support of partnership development and recruitment of needed talent.
  • Advanced proficiency with PowerPoint, Word, Excel, Visio, Project, OneDrive, and SharePoint.
  • Strong proficiency with project management practices, tools, and methodology.
  • Experience using project management software to manage complex project timelines and resources, such as MS Project or other PM Enterprise software.
  • Ability to identify and develop new clients.
  • Experience supporting sales activities for project services to clients.
  • Supervisory experience, including hiring and retention, oversight, performance reviews, employee development, and discipline.
  • Excellent analytical skills, including the ability to assess and resolve difficult business situations and communicate complex issues simply.
  • Ability to organize and manage multiple projects.
  • Ability to make effective and persuasive presentations.
  • Excellent interpersonal skills, including the ability to develop important relationships with customers and key stakeholders and manage conflict.
  • Ability to earn and maintain client confidence through appropriate project planning, organizing, controlling, and directing.
  • Proven record of good decision-making and sound judgment.
  • Ability to think ahead, take initiative, maintain confidentiality, prepare action plans, meet deadlines, and work in a team environment.
  • Excellent written and oral English communication skills; additional language fluency is a plus.
  • High attention to detail.
  • B.S./B.A. in the Life Sciences; 15 years of relevant work experience may be substituted in lieu of education.
  • At least 15 years of multidisciplinary experience in the pharmaceutical and biotech industries.
  • At least 15 years of direct project management experience in small-molecule, large-molecule, or device development.

Nice To Haves

  • An advanced degree in a scientific discipline.
  • PMP certification or an appropriate comparable certification, such as PRINCE2.
  • Fluency in an additional language.

Responsibilities

  • Successfully deliver all assigned work.
  • Facilitate project team meetings, cross-functional communication, and decision-making, ensuring alignment with internal and external stakeholders.
  • Oversee and manage project financials, including preparing budgets for project resources and costs in collaboration with Finance and other cross-functional departments, and evaluating budget compliance and billings.
  • Plan, assign, and direct work when serving as project leader.
  • Audit PLM-related projects for appropriate approaches, consistency, and quality.
  • Support project sales with Business Development by developing and reviewing content and participating in sales meetings.
  • Support staffing client projects by identifying or recommending resources, reviewing resumes, and interviewing candidates as requested.
  • Support development of annual PLM marketing and sales plans and materials, including thought capital and webinars.
  • Participate in and present at industry associations and information exchanges related to development of guidance and practice.
  • Track PLM industry trends and determine how they can be leveraged for clients or developed into potential service offerings.
  • Ensure responsible employees receive written descriptions of their responsibilities, duties, and authority.
  • Ensure personnel performance management processes, including goal setting and performance evaluations, are completed on time.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable guidelines.
  • Manage staff utilization.
  • Participate in internal or client-required staff training.
  • Enforce HR policies and procedures with support from HR staff.
  • Attend management team meetings as required.
  • Perform other duties as assigned.
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