Product Lifecycle Management Coordinator

Itron•Oconee, SC

16h•Hybrid

About The Position

As a Product Lifecycle Management (PLM) Coordinator at Itron, you will support the accuracy, integrity, and governance of product and master data throughout the product lifecycle. You will create and maintain records in PLM and ERP systems, coordinate cross-functional activities supporting change management, and maintain engineering drawings, reports, specifications, and related documentation in accordance with established documentation and quality standards. Success requires a customer-centric mindset, attention to detail, accountability, and a collaborative approach in a technology environment supporting the utilities and energy industry.

Requirements

1–3 years of related professional experience involving product data, master data, engineering documentation, change management, document control, or related disciplines.
Bachelor’s degree in a related field or an equivalent combination of education and relevant experience.
Experience creating, maintaining, or reviewing structured data and documentation with a strong focus on accuracy and data integrity.
Ability to collaborate with cross-functional teams and provide responsive, customer-centric support to stakeholders.
Strong organizational and prioritization skills, including the ability to manage multiple requests and communicate proactively.
Attention to detail and accountability when working with controlled data and documentation.
Strong verbal and written communication skills and the ability to communicate effectively with diverse audiences.
Ability to learn and work within established business processes, internal controls, and quality requirements.
Collaborative working style and ability to adapt to changing priorities and business needs.
Commitment to continuous improvement and collaborative problem-solving.
Experience working in Oracle PD and PIM, FreshService, Service Now, Microsoft Office Suite, and Power BI.

Nice To Haves

Experience with Product Lifecycle Management (PLM) and/or Enterprise Resource Planning (ERP) systems.
Experience supporting item master data, engineering change requests, product data management, or configuration management activities.
Familiarity with engineering drawings, specifications, technical reports, and controlled documentation.
Familiarity with ISO-aligned documentation and quality management processes.
Experience maintaining documentation or data within controlled document libraries.
Experience supporting process improvement, workflow automation, data governance, or master data quality initiatives.
Interest in collaborative and innovative approaches to data and process challenges in the utilities, energy, or technology sectors.

Responsibilities

Process item master data and change requests accurately and in accordance with established service-level expectations, responding to internal customer inquiries in a timely and professional manner.
Support internal controls, regulatory requirements, and established business processes.
Maintain engineering and product documentation in accordance with applicable ISO requirements and documentation standards.
Maintain accurate and current documentation and product data within designated document libraries and systems.
Provide customer-centric problem-solving support and guidance to internal stakeholders, taking ownership of requests through resolution.
Collaborate with cross-functional teams to coordinate and implement product data changes throughout the product lifecycle.
Complete daily, weekly, and monthly processes accurately and consistently, including activities governed by applicable ISO procedures and organizational policies.
Maintain complete and accurate audit trails for applicable data changes.
Prioritize work and adapt to changing business needs, dependencies, deadlines, and other critical factors.
Conduct timely and accurate peer reviews of completed requests to support data quality, integrity, consistency, and team learning.
Manage assigned workload by estimating effort, establishing priorities, and proactively communicating potential delays.
Develop an understanding of how master data is used across the organization and within systems relevant to assigned data domains.
Identify patterns and opportunities in product and master data that may create business value or improve data quality.
Support documentation of data dictionaries, processes, and business rules, providing accurate and timely updates as requirements evolve.
Identify and recommend process-efficiency improvements through streamlined workflows, automation, process rationalization, training, or education.
Share knowledge collaboratively and provide guidance to new or less experienced team members.