Product Owner, Internet Product Lifecycle Management

Cogeco • Aiken, SC

6d • $100,800 - $166,200 • Hybrid

About The Position

The Product Owner, Internet Product Lifecycle Management, defines and executes the internet and broadband product strategy for Cogeco and Breezeline. The role leads high-speed connectivity innovations across Fiber-to-the-Home (FTTH), DOCSIS, and Smart Wi-Fi while managing the end-to-end lifecycle of legacy internet platforms and customer premises equipment (CPE). It collaborates cross-functionally to optimize the customer experience from self-activation through ongoing service, drive operational efficiencies, and support growth initiatives.

The position owns the strategic product roadmap for broadband, home networking, and value-added services; develops integrated marketing and go-to-market strategies; and sets and tracks business performance indicators. It leads product backlog prioritization and lifecycle execution, partners with Engineering, IT, and Operations on service improvements, translates business goals into user stories and technical requirements, and works with internal teams and external technology vendors to deliver roadmap initiatives.

Requirements

• Bachelor’s degree in Engineering, Business Administration, Computer Science, or a related field.
• At least 7 years of product management experience in the telecommunications or technology sector.
• Proven track record in Agile environments, including backlog refinement, sprint planning, and user story creation.
• Strong knowledge of broadband networking technologies (FTTH and DOCSIS), home Wi-Fi ecosystems, and CPE gateway platforms.
• Demonstrated cross-functional leadership skills and the ability to bridge complex engineering concepts and commercial objectives.

Responsibilities

• Define and articulate the strategic product roadmap for Cogeco and Breezeline, keeping broadband, home networking, and value-added services scalable, competitive, and aligned with market trends.
• Develop integrated marketing and go-to-market strategies and streamline delivery processes, onboarding workflows, and internet offerings across Canadian and US markets.
• Establish and track key performance indicators for service delivery quality, monetization, customer lifetime value, campaign ROI, and churn reduction.
• Monitor emerging broadband technologies, including XGS-PON, Wi-Fi 7, and Next-Gen DOCSIS, as well as competitive trends, to guide portfolio evolution.
• Manage and prioritize the product backlog across the lifecycle, from concept and launch through performance optimization, hardware upgrades, and platform sunsetting.
• Partner with Engineering, IT, and Operations to improve self-installation workflows, provisioning success rates, network stability, and customer-facing management tools.
• Translate high-level business goals into user stories and technical requirements for speed tiers, CPE gateway hardware, mesh extenders, and smart home services.
• Collaborate with Marketing, Sales, Customer Operations, and external technology vendors to execute roadmap deliverables and support business targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior