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IT Product Owner - Remote

OnTracCleveland, OH
Remote

About The Position

OnTrac is seeking a Product Owner to join its dynamic and expanding team. Founded in 1986, OnTrac is a leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses. The Product Owner will partner with Product Management and cross-functional teams to translate business needs and stakeholder priorities into a clear, actionable product backlog. This role operates in a fast-paced Agile environment, ensuring teams build the right features in the right order by balancing business value, user needs, and technical considerations. The position offers strong opportunities for growth and advancement within the organization.

Requirements

  • Bachelor’s degree and experience working in an Agile environment, preferably as a Product Owner or in a related role
  • Familiarity with Agile tools such as Azure DevOps
  • Knowledge in UI/UX
  • Experience in Logistics preferred
  • Willingness to travel up to 10%

Nice To Haves

  • Think in terms of value, ensuring work aligns with business goals, user needs, and technical realities.
  • Bring structure to complexity, translating high-level ideas into clear, actionable, and well-prioritized requirements.
  • Communicate clearly and collaboratively, building strong relationships with cross-functional teams and stakeholders.
  • Thrive in an Agile environment, adapting priorities and decisions as information evolves.
  • Stay curious and customer-focused, continuously deepening your understanding of user workflows and experience.

Responsibilities

  • Partner on product direction: Collaborate with the Product Manager to understand and execute against the broader product vision and roadmap.
  • Translate strategy into action: Break down high-level product strategy into clear, well-defined backlog items.
  • Own backlog quality and priority: Refine, prioritize, and manage the product backlog to maximize team output and customer value.
  • Define clear requirements: Write high-quality user stories with well-defined acceptance criteria that support effective delivery.
  • Collaborate cross-functionally: Work closely with engineering, QA, design, and other partners to ensure shared understanding and alignment.
  • Represent the user: Maintain a strong understanding of user personas, workflows, and needs to guide product decisions.

Benefits

  • Medical, Dental, and Vision insurance; HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
  • Competitive benefits and 401(k) with company match
  • Referral Bonus Program - Up to $500 per referral!
  • Paid Time Off including Holiday pay
  • Employee Assistance Program & a Safe and clean work environment

Career Resources

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