Product Owner

Federal Reserve Bank of Philadelphia • New York, NY

5d • Onsite

About The Position

The Federal Reserve Bank of New York’s Operations and Resiliency (O&R) Group operates and oversees financial accounts and services, including currency distribution in the Second District and gold safekeeping for the Federal Reserve System. It also provides critical operations support to the Bank, including law enforcement, business continuity, and resiliency. Within O&R, the Strategy and Product Advancement team partners with Bank stakeholders to deliver a high-value product portfolio and technology services that support the Group’s strategic priorities. The Product Owner supports that portfolio by collaborating with business counterparts and stakeholders on technology solutions that advance the Bank’s mission and objectives.

The Product Owner defines product vision and roadmaps, identifies user needs and market trends, sets and monitors product objectives and KPIs, and aligns technology roadmaps with business priorities. The role manages product requirements and backlogs across O&R functions, coordinates demonstrations, user feedback, releases, training, and onboarding, and partners with development squads and UAT coordinators to deliver products and enhancements. The Product Owner communicates plans and progress to stakeholders and leadership, represents customer needs throughout the product lifecycle, and supports governance-related communication and decision-making. The role also works with Scrum Masters and technical teams in agile ceremonies and promotes continuous improvement.

This is a full-time, regular, exempt position. The Bank works full-time onsite with its teams, while recognizing that flexibility from time to time is important. The role requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information, which is restricted to eligible individuals as described in the posting.

Requirements

• Experience in product management and the ability to understand and address business leadership and user needs.
• A strong integration mindset to manage product dependencies across product lines and balance competing priorities between business areas and technology teams.
• A proven track record facilitating agile ceremonies, managing backlogs, tracking team metrics, and leading cross-functional teams in an agile environment.
• Excellent stakeholder management skills and the ability to influence through negotiation and personal leadership.
• Strong written and verbal communication skills to articulate complex ideas to technical and non-technical audiences, including governance forums.
• Experience developing strategic product roadmaps aligned with business objectives and translating requirements into deliverable solutions.
• Understanding of technology platforms in a highly regulated environment.
• A data-driven approach to decision-making and experience defining, monitoring, and interpreting product KPIs.

Nice To Haves

• Proficiency in data analysis and visualization tools, particularly Tableau, Alteryx, and Qualtrics.
• Proficiency in Microsoft Power Platform tools.

Responsibilities

• Define and communicate product vision and roadmaps with measurable outcomes, aligned with business objectives.
• Use market knowledge, research, and innovative thinking to identify trends and develop user-centered product requirements.
• Define, monitor, and communicate product objectives, KPIs, and results aligned with Bank priorities and technology roadmaps.
• Drive cross-functional alignment and collaborate with business line executives on end-to-end product strategy from inception through production.
• Manage technology needs across Operations and Resiliency, including defining, prioritizing, and managing product requirements and backlogs based on customer needs, business objectives, and risk remediation.
• Coordinate demonstrations, user feedback sessions, and release management activities, including training and onboarding to support adoption.
• Collaborate with development squads and UAT coordinators to design, test, and deliver products, capabilities, and enhancements.
• Communicate product plans, roadmaps, and progress to internal stakeholders and leadership.
• Represent and advocate for customer needs throughout the product lifecycle.
• Coordinate stakeholder communication and decision-making for the product portfolio in accordance with governance requirements, including preparing and presenting product proposals and messaging to governance forums.
• Partner with Scrum Masters and technical teams in agile ceremonies while adapting to changing priorities across platform squads.
• Promote agile behaviors and continually improve processes and tools to enhance team productivity and product quality.

Benefits

• Educational assistance, career development tools, and stretch opportunities.
• Parental leave, adoption assistance, back-up dependent and elder care, and college planning resources.
• Comprehensive insurance plans and leave policies.
• Onsite Health & Wellness Center and onsite Fitness Center.
• Pension plan.
• 401(k) with generous match.
• Financial planning resources.
• Subsidized public transportation program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed