Product Owner

ScanSource • Wade Hampton, SC

1d • $100,000 - $115,000 • Onsite

About The Position

ScanSource is seeking a strategic, value-driven, execution-focused Product Owner to lead the vision, roadmap, and delivery of scalable software platforms and solutions. The role is accountable for maximizing value across the full product lifecycle by translating business strategy, partner needs, customer experience goals, and operational requirements into a prioritized product backlog. The Product Owner is the primary decision-maker for product scope and priority and works closely with technical teams to build products for scale, reuse, adoption, and measurable business impact across a multi-partner ecosystem.

The position is based at ScanSource’s Greenville, South Carolina headquarters and reports to the Director of Product Experience. It serves as the primary business owner for platform requirements, backlog prioritization, release readiness, and acceptance of delivered capabilities. The Product Owner partners with project, business, and technology leadership through governance forums, steering committee reviews, and executive updates.

Requirements

• Bachelor’s degree in business, Computer Science, Engineering, Information Systems, or a related field.
• At least 5 years of experience in product ownership, product management, business systems, or platform delivery roles, with demonstrated success leading complex, cross-functional initiatives.
• Proven experience owning and prioritizing product backlogs, writing high-quality business requirements and user stories, and defining acceptance criteria that drive strong delivery outcomes.
• Experience with platform-based products, B2B commerce, partner ecosystems, channel operations, or enterprise application software solutions supporting multiple user groups and business models.
• Strong understanding of Agile product delivery, backlog management, release planning, and stakeholder governance.
• Ability to translate strategy into executable roadmaps and detailed requirements while maintaining focus on customer value and measurable results.
• Excellent communication, facilitation, and influencing skills, with the ability to work effectively across business and technology teams.
• Strong analytical and problem-solving skills, including experience using data and metrics to drive prioritization and continuous improvement.

Nice To Haves

• Advanced degree in Business, Technology, or a related field.
• Experience with integrations, workflow-driven platforms, and scalable process design.
• Experience supporting partner-facing, channel, or marketplace platforms in a multi-partner environment.
• Relevant certification such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager, or equivalent.

Responsibilities

• Own the vision, strategy, roadmap, and backlog for software platforms and solutions, ensuring alignment with business objectives, partner growth goals, and customer experience priorities.
• Facilitate intake, prioritization, governance, and cross-functional decision-making to align stakeholders and maintain delivery momentum.
• Lead product discovery with stakeholders, users, and cross-functional teams to identify opportunities, validate needs, and define scalable platform capabilities.
• Define business requirements, user stories, acceptance criteria, and success measures that enable efficient execution and strong delivery outcomes.
• Drive the design and evolution of reusable platform capabilities while balancing standardization with configurable partner-specific needs.
• Partner with development, architecture, QA, operations, and support teams to clarify requirements, resolve issues, and deliver intuitive, scalable, supportable solutions.
• Define, track, and communicate product KPIs, adoption metrics, and business value measures to guide prioritization and continuous improvement.
• Coordinate dependencies, risks, and release readiness across teams, systems, vendors, and partner stakeholders.
• Support rollout, change management, documentation, and ongoing optimization to drive adoption and long-term product value realization.
• Serve as the primary business owner for platform requirements, backlog prioritization, release readiness, and acceptance of delivered capabilities.
• Partner with project, business, and technology leadership through governance forums, steering committee reviews, and executive updates.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off (PTO) each calendar year, prorated based on hire date; California employees accrue an equivalent amount each pay period.
• 10 paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level