Product Owner, Batching Hardware

Command Alkon•Boston, MA

About The Position

Command Alkon is seeking a Product Owner to take strategic and operational ownership of hardware offerings that support concrete production and automation across its global batching automation portfolio, including COMMANDbatch, Marcotte Mbatch, Conactive CP, Libra, and other supported platforms. The role is the point person for batching-specific hardware, ensuring products are appropriately selected, supported, and integrated with software platforms. The Product Owner works with centralized hardware procurement to evaluate vendors and make supply-side recommendations, and partners with software product teams to support hardware/software integration across existing and emerging cloud-connected and AI-enabled solutions. The role owns the lifecycle of batching hardware—including scales, I/O devices, panels, sensors, and control systems—from planning and selection through retirement. It develops portfolio strategy, evaluates hardware health and compatibility, introduces or retires products, and supports sales, services, and implementation teams with documentation, configuration guidance, and strategic input. Customer feedback on hardware usability, performance, and needs informs product direction and roadmap priorities.

Requirements

  • At least 7 years of experience in the concrete production, construction materials, or industrial automation industry, with significant exposure to batching hardware.
  • Strong understanding of the batching hardware stack, including control panels, scale systems, sensors, PLCs, JBoxes, and other critical components across different batching automation architectures.
  • Experience in product management, technical project management, or a role involving ownership of a product or system offering.
  • Ability to work effectively with procurement, engineering, software product teams, and field services.
  • Ability to evaluate hardware trends, assess cost-benefit tradeoffs, and support data-driven decisions about product portfolio and vendor selection.
  • Experience working for a ready-mix or precast producer in a production, engineering, or technical role.

Nice To Haves

  • Familiarity with COMMANDbatch, Marcotte Mbatch, Conactive CP, Libra, or other batching automation systems.
  • Background in electrical or controls engineering.
  • Exposure to cloud-connected systems or IoT technologies in plant environments.

Responsibilities

  • Manage the lifecycle of batching-specific hardware, including scales, I/O devices, panels, sensors, and related control systems, across batching automation product lines.
  • Develop and execute a strategy for supporting hardware in the batching process across the global automation portfolio.
  • Collaborate with centralized hardware procurement and sourcing teams to recommend vendors, evaluate products, assess costs, and help manage margin goals.
  • Coordinate with software product managers and control system engineers to ensure hardware works across COMMANDbatch, Marcotte Mbatch, Conactive CP, Libra, and cloud-connected solutions such as Command Alkon BATCH and BATCH AI.
  • Assess hardware health and lifecycle, introduce new products, retire outdated components, and maintain compatibility with current and future software releases.
  • Enable sales, services, and implementation teams with documentation, configuration guidance, and strategic input for new or upgraded plants.
  • Gather and analyze customer feedback about hardware usability, performance, and needs to inform product direction and roadmap priorities.
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