(1119856) Technical Product Owner - API Integrations

Diversified Services Network, Inc.•Broomfield, CO

2d•$125,000 - $130,000•Hybrid

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Product Owner – API Integrations to join its team at one of its Chicago, Illinois; Peoria, Illinois; Irving, Texas; or Broomfield, Colorado office locations. The position follows a hybrid work model, with two days per week onsite. The Technical Product Owner – API Integrations serves as a bridge between customers, commercial teams, integration partners, software engineering, and support organizations. The role supports successful partner implementations while helping shape future integration capabilities. The position is part of a global digital and technology organization building solutions for customers and dealers worldwide using telematics, data, analytics, cloud technologies, and AI across more than 1.5 million connected assets. The role is a member of the Digital Operations Product Support team and reports directly to the manager, with weekly one-on-ones. It involves daily asynchronous and live collaboration with engineering teams in India and Slovakia, as well as weekly alignment and update meetings with development teams.

Requirements

Bachelor's degree required; a Master's degree is also listed as an education option.
5–7 years of experience in Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or a similar software delivery role.
Strong requirements-authoring skills in Agile product development, including backlog management, cross-functional planning, and business sign-off practices.
Working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.
Strong analytical, problem-solving, facilitation, and prioritization skills.
Excellent written and verbal communication skills, with the ability to engage audiences ranging from engineers to commercial stakeholders.
Ability to translate technical integration needs and customer problems into prioritized, actionable product work.

Responsibilities

Define and write features, user stories, acceptance criteria, and release requirements for new integration capabilities.
Gather integration requirements and drive successful implementations with customers, dealers, software vendors, and technology partners, including onboarding third-party partners that connect equipment and telematics data to the platform.
Collaborate with engineering teams to define API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
Support API onboarding, credential management, documentation reviews, developer enablement, integration testing, and troubleshooting.
Work with support teams to create onboarding procedures, troubleshooting guides, escalation paths, and Tier 1 / Tier 2 operational support readiness.
Improve customer self-service onboarding experiences and integration management workflows.
Enable data distribution through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and emerging integration technologies.