Technical Product Owner
About The Position
The Technical Product Owner serves as a bridge between technical and business stakeholders, translating complex business and technical needs into effective technology solutions and leading initiatives from discovery through release. The role contributes to product planning, prioritization, stakeholder engagement, and solution evaluation across assigned applications. It aggregates and synthesizes data to support decisions and solve business problems, while proactively identifying risks, dependencies, and implementation considerations and working across cross-functional teams to drive alignment and resolution. The position is part of the OPTN Product Team and reports to the Manager, Technical Product Owners. The role is based at Fourth Street in Richmond, Virginia, and is full-time. Travel is negligible.
Requirements
- At least 5 years of experience as a Product Owner, Business Systems Analyst, Business Analyst, or in a similar role.
- At least 2 years of experience working directly with software engineering teams.
- At least 2 years of healthcare experience, preferably in transplantation, clinical systems, healthcare technology, or another regulated environment.
- Advanced requirements analysis and product discovery skills.
- Knowledge of APIs, integrations, system workflows, and application architecture concepts.
- Strong analytical thinking, problem-solving, and decision-making abilities, including the ability to synthesize complex information and translate insights into actionable recommendations.
- Strong understanding of Agile delivery practices and software development lifecycle processes.
- Proficiency with Azure DevOps (ADO) for managing backlogs, tracing work items, and supporting sprint execution.
- Proficiency in Microsoft Office Suite, data analysis tools, and SQL query review.
- Ability to demonstrate a customer-first mindset and create technology that delivers measurable value and a strong user experience.
- Ability to establish credibility, influence decision-making, and build trusted partnerships across business, technical, and operational stakeholders.
- Strong problem-solving, decision-making, listening, and feedback skills.
- Four-year degree in IT, computer science, business, or a related field, or equivalent work experience.
Nice To Haves
- Current industry-related certifications such as CSPO or SAFe Product Owner/Product Manager.
- Familiarity with human-centered design.
- Healthcare experience in transplantation, clinical systems, or healthcare technology.
Responsibilities
- Influence cross-functional teams, including Engineering, Quality Assurance, and OPTN Operations, to deliver outcomes without direct authority.
- Build trusted partnerships across Product, Engineering, Quality Assurance, UI/UX, OPTN Operations, and leadership teams.
- Contribute to awareness of and progress toward core system health metrics and established thresholds.
- Serve as the primary point of contact for assigned work, such as projects and intake items.
- Lead requirements elicitation, analysis, and solution definition for complex business and technical initiatives.
- Aggregate and synthesize data from multiple sources to support decision-making and solve business problems.
- Design solutions using established workflows, business processes, system integrations, and established patterns.
- Develop and maintain product artifacts, including system documentation, process flows, decision logs, epics, user stories, and acceptance criteria.
- Develop process maps, wireframes, and other visual artifacts in collaboration with UI/UX staff.
- Drive stakeholder alignment and consensus on business rules, requirements, priorities, and solution approaches.
- Provide guidance and support during backlog refinement, effort sizing, testing, release planning, and post-release validation.
- Identify risks, dependencies, impacts, and implementation considerations, and develop recommendations for resolution.
- Support product planning, roadmap discussions, and prioritization decisions.
- Participate actively in Scrum ceremonies.
- Develop and maintain deep knowledge of assigned applications, features, workflows, integrations, and related business processes.
- Read, write, and execute SQL queries to retrieve, analyze, and validate data for decision-making and solution development.
- Perform other duties and support additional administrative priorities as assigned, consistent with the general scope and level of the position.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
