Technical Product Owner

Howden•San Diego, CA

3d•$125,000 - $155,000

About The Position

DUAL North America is seeking a technically fluent product leader with expertise in insurance underwriting and rating platform development. The role translates business needs into scalable solutions and drives delivery across complex ecosystems, partnering closely with underwriting, technology, and architecture teams. It calls for experience with SAFe® 6.0 or Agile delivery, Azure DevOps, and cross-functional facilitation. The Technical Product Owner owns and evolves the product vision, roadmap, and backlog for underwriting and rating platform capabilities; works with underwriting leadership to define needs and align requirements to organizational goals; and turns underwriting workflows and rating logic into actionable user stories and acceptance criteria. The role leads prioritization and delivery coordination, supports PI planning across teams and ARTs, and collaborates with architects and engineering teams on technical designs, rating engines, data flows, APIs, integrations, and trade-offs. This position facilitates engagement among underwriting, operations, IT, and leadership, communicates status and risks, and acts as the primary liaison between business and technical delivery teams. It also supports acceptance testing and validation, identifies process and user-experience improvements, and promotes Agile, SAFe, and Lean practices. The role is classified as exempt and full-time, reports to the AVP, IT Process Transformation, and requires 0–10% travel. The stated salary range is $125,000.00–$155,000.00.

Requirements

At least 5 years of experience as a Product Owner, Business Analyst, or in a similar role in insurance technology.
Strong understanding of commercial insurance underwriting, rating methodologies, and the policy lifecycle.
Experience with SAFe® 6.0 or Agile delivery frameworks.
Proficiency with Azure DevOps for backlog management and delivery tracking.
Demonstrated ability to lead delivery from requirements through rollout, including UAT.
Experience applying Lean or process improvement methodologies.
Excellent communication, facilitation, and problem-solving skills.
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment.

Nice To Haves

Bachelor's degree or an equivalent combination of experience is preferred.
Experience in P&C commercial lines, including Property, Casualty, or Specialty, is preferred.
Background with underwriting workbenches or submission platforms is preferred.
SAFe® Product Owner/Product Manager (POPM) certification is preferred.

Responsibilities

Own and evolve the product vision, roadmap, and backlog for underwriting and rating platform capabilities.
Partner with underwriting leadership to define business needs, refine requirements, and align work with organizational goals.
Translate underwriting workflows and rating logic into user stories and acceptance criteria.
Prioritize the backlog using data, business value, and technical considerations.
Coordinate with technical development and integration teams to clarify requirements and support timely feature delivery.
Manage PI planning in a SAFe environment and align teams and ARTs.
Monitor delivery progress, remove impediments, and support high-quality planning increments.
Collaborate with solution architects to align designs with enterprise architecture, integration patterns, and scalability standards.
Guide discussions about rating engines, data flows, APIs, and integration points.
Evaluate technical trade-offs and support decisions among engineering and business stakeholders.
Facilitate discussions across underwriting, operations, IT, and leadership to gather feedback and build consensus.
Communicate product status, risks, and decisions to senior stakeholders, serving as the primary liaison between business and technical delivery teams.
Ensure delivered functionality meets business expectations through acceptance testing and validation.
Identify opportunities to streamline underwriting workflows, improve rating accuracy, and enhance user experience.
Champion Agile and SAFe practices across teams.
Apply Lean or other process improvement methodologies to streamline workflows, reduce waste, and improve delivery efficiency.