Product Owner - Tech Delivery

Bank of America•Plano, TX
•Onsite

About The Position

At Bank of America, the Product Owner maximizes the value of one or more products by working with stakeholders to understand their needs and partnering with product managers or specialists to align priorities. The role defines a product vision and roadmap that supports the strategic direction of the business or technology domain, and ensures that delivered products meet client expectations for features, security, availability, resiliency, timelines, and costs. The Product Owner works with LOB Product Managers to prioritize work for Merchant internal teams and external cross-functional teams. This role defines and prioritizes product backlog stories, communicates the product vision and roadmap to stakeholders and the development team, and partners with the team to obtain optimum value from technology and business subject-matter expertise. Bank of America describes an in-office culture focused on collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs. The company states its commitment to inclusive opportunity, career development, and teammates’ physical, emotional, and financial wellness through affordable, competitive, and flexible benefits.

Requirements

  • At least 5 years in a Technical Product Owner or equivalent role.
  • Strong experience supporting technical delivery.
  • Ability to communicate product vision and roadmap to stakeholders and the team.
  • Ability to refine the product backlog to ensure there are enough ready items.
  • Proficiency in articulating business problems and technical solutions.
  • Ability to navigate a large organization and influence decision makers.
  • Ability to build trust through people skills and technical knowledge.
  • Experience with Agile methodology, preferably the Scaled Agile Framework (SAFe).
  • Hands-on Jira and Confluence experience.
  • Ability to communicate complex ideas effectively, verbally and in writing.

Nice To Haves

  • Previous Merchant Services Technology experience.
  • Ability to communicate effectively with third-party vendors as needed.
  • Ability to use AI to work more efficiently.
  • SAFe POPM or LPM certification.

Responsibilities

  • Generate the product vision and roadmap in alignment with the strategic direction of the business or technology domain.
  • Communicate the product vision and roadmap to stakeholders and the team.
  • Collaborate with stakeholders to understand their needs and problems.
  • Prioritize and create work for a team, collaborating with cross-functional teams.
  • Create, prioritize, and refine stories in the product backlog.
  • Review and accept stories and make decisions regarding scope and requirements.
  • Partner with the team to ensure optimum value is obtained through technology and business subject-matter expertise.
  • Work with LOB Product Managers to prioritize work for Merchant internal teams and external cross-functional teams.
  • Ensure product delivery meets client expectations for features, security, availability, resiliency, timelines, and costs.

Benefits

  • Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
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