Plumbing Manager Jobs

About The Position

Requirements

• 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred)
• 2+ years of experience managing technicians or field teams
• Proven experience analyzing and managing KPIs and department performance metrics
• Strong leadership, coaching, and communication skills
• Excellent problem-solving and organizational abilities
• A valid driver’s license

Responsibilities

• Lead, coach, develop, and support a team of plumbers through training and ride-alongs to ensure quality, safety, and revenue goals are met.
• Support technicians in maximizing opportunities while always putting the customer first
• Handle customer concerns and resolve service issues professionally
• Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability.
• Monitor performance metrics and continuously raise the bar for results and service quality
• Manage operational functions including job scheduling and on-call rotations while ensuring “Right Tech, Right Call” efficiency.
• Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management.
• Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence.

Benefits

• Company Paid Health Insurance
• Company Paid Short Term Disability
• Voluntary Dental/Vision
• Voluntary Life Insurance
• Supplemental life insurance, and long-term disability available
• 401k Plan with a company match
• Paid Time Off
• Company Paid Holidays
• Ongoing Training
• A family-oriented culture—where we support one another, celebrate wins, and have fun along the way.