Sales Manager

Nick’s Plumbing and Air•Houston, TX

2d•$75,000 - $80,000

About The Position

Southern Home Services, a residential HVAC, plumbing, and electrical company that acquires, owns, and operates businesses around the United States, is seeking a Sales Manager for Nick’s Plumbing and Air Conditioning. This role supports business growth by expanding the sales team, driving revenue, and delivering hands-on training that develops sales professionals and other staff. The Sales Manager oversees sales across HVAC, plumbing, and electrical trades, using financing and payment options to support sales effectiveness and customer satisfaction. The role works with dispatch and department managers to assign appropriate technicians, Home Comfort Advisors, and resources to calls. It also develops sales strategies, assesses local markets, supports customer satisfaction and loyalty, and recruits, trains, and mentors team members in alignment with the company’s “Southern Model.” This is an exempt position. Work is usually performed in an indoor office environment, with physical requirements that include sitting, standing, walking, communicating by phone or in person, using hands to type or handle objects, reaching, and occasionally stooping, kneeling, bending, crouching, and lifting up to 10 pounds. Reasonable accommodations will be made to enable employees to perform essential functions.

Requirements

3–5 years of experience leading a sales team or in successful sales leadership roles.
Proven ability to cultivate high-level relationships with key decision-makers.
Skill in leading change management initiatives.
Strong strategic thinking and creative problem-solving capabilities.
Self-motivated and proactive, with a drive for results.
Excellent communication and collaboration skills, including the ability to build trust and rapport with direct reports and across the organization.
Effective time management and attention to detail, with the ability to handle competing priorities and deliverables.
Valid driver’s license and at least three years of driving experience.
Proficiency in Microsoft Suite/Office.

Nice To Haves

HVAC, plumbing, and electrical industry knowledge and experience.
ServiceTitan experience.

Responsibilities

Drive revenue growth and exceed daily, monthly, and yearly sales goals through effective strategies and performance optimization across revenue channels, including Home Comfort Advisors, technicians, plumbers, electricians, and Customer Service Representatives.
Oversee multi-trade sales efforts across HVAC, plumbing, and electrical trades, using financing and payment options to improve sales effectiveness and customer satisfaction.
Review the dispatch board and coordinate with dispatch and department managers to ensure appropriate technicians, Home Comfort Advisors, and resources are assigned to each call.
Manage comprehensive training programs, including hands-on, face-to-face sessions for management and non-management staff.
Establish and monitor KPIs, exceed performance metrics, and continuously improve training programs to meet evolving business needs.
Collaborate with sales and service teams to develop sales strategies, analyze local markets, and recommend products, services, and sales techniques that improve customer satisfaction, market share, and customer loyalty.
Be available for nights, after-hours, weekends, and holidays as needed to support operations and meet sales objectives.
Recruit, train, and mentor the sales team and help integrate the company’s “Southern Model” into team practices.