Sales Manager

Swickard Redwood City Corporation, d/b/a Toyota 101 • Redwood City, CA

12d • $72,000 - $180,000 • Onsite

About The Position

Toyota 101, part of Swickard Auto Group, is hiring a Sales Manager to lead the sales floor at its high-volume Toyota dealership in Redwood City, California. The role oversees deal desk operations, sales consultant performance, guest experience, team coaching, metrics, staffing, recruiting, and guest escalations. The position emphasizes disciplined, transparent, guest-first sales practices and close coordination with finance. The role offers stated on-target earnings of $72,000–$180,000+ per year, with career growth opportunities across Swickard Auto Group.

Requirements

• At least 2 years of Sales Manager or desk manager experience at a franchised dealership.
• Ability to structure deals quickly and accurately while maintaining the guest relationship.
• Coaching-first leadership approach and ability to develop sales consultants.
• Strong CRM discipline, including consistent follow-up standards and modeling expected habits.
• Valid driver's license and clean driving record.

Nice To Haves

• Toyota or import-brand sales management experience.
• Prior DMS experience, including familiarity with CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent.

Responsibilities

• Lead daily sales-floor operations, desk deals, manage consultant performance, and maintain guest-experience standards from first contact through delivery.
• Coach and develop sales consultants by reviewing CRM activity, conducting one-on-ones, and building habits that support consistent monthly performance.
• Structure deals accurately and with integrity, presenting options that serve guests while protecting store gross.
• Monitor and hold the team accountable for closing ratio, units, gross per vehicle, lead response time, and CRM compliance.
• Partner with finance to support clean deal handoffs and a seamless guest experience through the purchase process.
• Manage floor coverage, scheduling, and staffing throughout the day.
• Recruit, interview, and onboard sales consultants in partnership with the General Manager.
• Handle guest escalations with composure and a solution-first approach.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and supplemental coverage options.
• Paid time off and paid holidays.
• Career growth opportunities, including progression to GSM and General Manager roles across the organization.
• Employee vehicle purchase and service discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed