Sales Manager

Fleet Farm Careers•Hermantown, MN

About The Position

The Sales Manager is responsible for 1–3 sales zones or departments within the store, ensuring a consistent customer experience, trip assurance, and visual merchandising. The role focuses on team members, customer experience, sales growth, customer readiness, and store planogram execution and integrity. The Sales Manager develops team members, maintains staffing and performance, ensures customer readiness and in-stock levels, and promotes company programs and initiatives.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent relevant experience.
  • Ability to lead, coach, and build relationships in a fast-paced environment.
  • Ability to direct and motivate a diverse population of full-time and part-time team members.
  • Ability to act decisively when implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change.
  • Ability to work a flexible schedule and maintain open availability, including days, nights, weekends, and holidays.

Nice To Haves

  • Three years of management experience within a Big Box retailer.

Responsibilities

  • Teach, train, coach, and mentor team members to support consistent execution and customer service.
  • Oversee the development and execution of individual development plans for direct and indirect reports.
  • Ensure areas are staffed according to budget and customer needs.
  • Work with Human Resources to hire, train, develop, and manage the performance of team members.
  • Ensure consistent execution of customer readiness standards and in-stock levels to provide trip assurance.
  • Ensure end caps are set and merchandised correctly and displays are clean and have appropriate signage.
  • Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.
  • Lead operations across 1–3 sales zones or departments, including customer experience, sales growth, customer readiness, and planogram execution and integrity.
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