Operations Manager

Plumbing Products Group•Dallas, TX

2d•Onsite

About The Position

PPG, LLC. is seeking a hands-on, analytical, and results-driven Operations Manager for its Dallas Distribution Center. The company manufactures, sources, and markets plumbing repair, remodel, and rough plumbing products through retail home improvement, hardware, wholesale, and OEM channels. Working closely with the Director of Distribution, the Operations Manager will drive facility performance through data, meaningful metrics, and continuous improvement initiatives, with an emphasis on productivity, inventory accuracy, quality, safety, and operational efficiency. The role directly leads the Receiving and Facilities team, oversees distribution center safety programs, and collaborates with other department leaders to improve processes and build accountability and a culture of continuous improvement. This hands-on position is based in a distribution center and requires a visible presence on the warehouse floor. The work environment involves regular walking and standing, varying temperatures, and occasional lifting or moving products weighing up to 50 pounds. The schedule is Monday through Friday, 6:00 AM to 3:30 PM.

Requirements

Bachelor's degree in Supply Chain, Logistics, Operations Management, Industrial Engineering, or a related field.
3–5 years of progressive leadership experience in distribution center or warehouse operations.
Experience in a high-volume distribution environment, preferably with multiple customer channels and a high SKU count.
Hands-on experience implementing Lean, Kaizen, 5S, or other continuous improvement methodologies.
Strong analytical skills, including interpreting data, identifying trends, determining root causes, and translating findings into actionable improvements.
Experience developing and tracking operational KPIs, reports, dashboards, or performance scorecards.
Strong Microsoft Excel skills.
Solid understanding of warehouse operations, including receiving, inventory management, order fulfillment, and shipping.
Knowledge of warehouse safety practices, OSHA requirements, incident investigations, and forklift or powered industrial truck training.
Strong communication, problem-solving, and leadership skills, with the ability to influence and collaborate across departments.
Experience with ERP and WMS systems.
Ability and willingness to regularly walk and stand throughout the facility, work in varying temperatures, occasionally lift or move products weighing up to 50 pounds, and participate in warehouse operations when needed.

Nice To Haves

Experience with high-volume retail distribution.
Familiarity with barcode scanning, GTIN compliance, and warehouse technology.
Experience using data analytics or AI tools to improve operational performance.
Involvement with supply chain or operations organizations such as APICS, CSCMP, or WERC.
Experience with data visualization or business intelligence tools.

Responsibilities

Lead Lean, Kaizen, 5S, and other continuous improvement initiatives across the distribution center.
Identify inefficiencies, bottlenecks, and opportunities to reduce waste, improve workflows, and increase productivity.
Establish and maintain standard work, workplace organization, and visual management practices.
Engage employees and managers in problem-solving and process improvement efforts.
Develop, monitor, and analyze key performance indicators across distribution operations.
Create reports, dashboards, and scorecards measuring productivity, quality, inventory accuracy, labor, safety, and service.
Analyze operational data to identify trends, performance gaps, and root causes.
Partner with department leaders to establish targets, develop action plans, and drive measurable results.
Use data and analytics to support operational decisions and measure improvement initiatives.
Lead and develop the Receiving and Facilities team, ensuring accurate inbound processing, inventory transactions, and facility standards.
Oversee daily facility organization, cleanliness, equipment coordination, and 5S practices.
Lead warehouse safety programs, including safety committee meetings, incident investigations, inspections, audits, monthly training, and safety drills.
Manage forklift and powered industrial truck training, operator evaluations, and certifications.
Partner with HR and distribution leadership to address safety concerns and maintain a safe working environment.
Collaborate with distribution center managers to improve performance, solve problems, and establish accountability.
Coach and develop direct reports while promoting teamwork, safety, and continuous improvement.
Maintain a visible, hands-on presence throughout the facility and participate directly in operations when needed.