Pharmacy Manager Jobs

About The Position

Requirements

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Customer service, team orientation, communication, active listening, mathematical reasoning, and problem-resolution skills.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; adjust machines precisely; and stoop to move items.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate detailed information accurately through spoken and written communication and receive detailed oral information.
• Ability to lead by example, delegate tasks, foster collaboration, motivate colleagues, solve problems, adapt, and take accountability.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Lead pharmacy team members during bench shifts, coach performance, provide follow-up, and strengthen pharmacy performance measures.
• Ensure safe and accurate prescription fulfillment by following and directing adherence to pharmacy workflow procedures and safety guardrails.
• Promote positive patient experiences through empathy, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
• Conduct onboarding and training for newly hired Technicians and Pharmacists, and monitor timely completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable, manage performance, deliver annual reviews, and address performance gaps.
• Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reporting and develop action plans addressing workflow, service, patient care, and compliance gaps.
• Build a culture of safety, empowerment, inclusion, and psychological safety, encouraging feedback and taking appropriate action.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing services where permissible.
• Comply with applicable laws, regulations, professional standards, ethical principles, company policies, controlled-substance requirements, and patient privacy and security practices.
• Demonstrate leadership by delegating tasks, motivating and coaching team members, providing feedback, and addressing performance concerns, including discipline or termination when appropriate.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program