Pharmacy Manager - $100,000 Sign On Bonus and Relocation Available

Walgreens•Pontiac, MI

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting services and clinical healthcare services to patients, while ensuring medications are compounded, reviewed, dispensed, and verified accurately and in compliance with regulations and company policies. The role manages pharmacy workflow, financial performance, inventory, patient experience, and staff performance and development. The manager leads patient-service and pharmacy operations, including medication counseling, prescription dispensing, clinical services, regulatory compliance, staffing and workflow, technology support, insurance and audit issues, pharmacy maintenance, and required documentation. The position also oversees hiring, training, performance management, employee relations, and professional development; analyzes business performance; and builds relationships with local healthcare providers and the community to support pharmacy growth.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer, or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; some states may require more specific experience.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
For internal candidates: at least 6 months of pharmacy experience with Walgreen Co.
For internal candidates, an average rating of at least 3.0 on leadership behaviors on the last performance review, if on file, and no written disciplinary actions in the last 12 months.
For internal candidates, an average rating of 3.7 or above on leadership behaviors on the last performance review, if on file.

Responsibilities

Engage patients, address concerns, answer questions, anticipate needs, and promote Walgreens healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost options, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist duties, including compounding, drug therapy reviews, medication management, prescription review, verification, and dispensing.
Provide clinical and wellness services such as immunizations, diagnostic testing, disease-state management, and patient outcome services.
Ensure pharmacy operations comply with applicable regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
Establish efficient pharmacy workflows; oversee staff scheduling, role assignments, shift changes, and pharmacy opening and closing.
Collaborate with the Store Manager on business opportunities, staffing, team goals, and community health and wellness efforts.
Maintain knowledge of pharmacy systems and support staff and patients with technology, workflow, prescription fulfillment, billing, clinical documentation, inventory, and point-of-sale systems.
Improve productivity, ensure accurate insurance claims, resolve patient issues with insurers and providers, and participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, and discuss alternatives or answer questions.
Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews where applicable using company procedures.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout to maintain an efficient and presentable department.
Prepare and submit records, reports, and documentation required to operate the pharmacy business.
Collaborate with the Store Manager on hiring, discipline, and termination; ensure compliance with employment laws and address employee relations concerns.
Set staff expectations, foster teamwork, recognize performance, oversee training and reviews, identify high-potential staff, and support career progression.
Maintain team morale by attending to employee welfare, complaints, conflicts, and workplace relationships.
Maintain required licensure and credentials, complete required education and training, and pursue professional development.
Communicate corporate health and wellness services or strategy information to pharmacy staff.
Analyze pharmacy financial, customer-service, and inventory data; manage asset protection and inventory; identify performance trends and improvement opportunities.
Build relationships with local healthcare providers and the community, promote pharmacy services, and support business growth.