Patient Representative Jobs

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Patient Services Representative

Balance Health•Mesa, AZ

About The Position

Weil Foot & Ankle Institute is seeking a Patient Services Representative (PSR) to greet and check in patients, schedule appointments, and complete the checkout process. The PSR will assist patients with individual concerns and help with office duties as needed. The role includes collecting relevant patient and payment information, such as insurance details, copays, deductibles, and outstanding balances. The position is scheduled Monday through Friday and pays $19–$22 per hour. The job may involve standing or sitting, using hands, and talking or hearing. It requires vision for close and distant work and depth perception, as well as the ability to lift or carry up to 25 pounds.

Requirements

  • High school diploma or GED required.
  • Good verbal and written communication skills.
  • Basic knowledge of computers and office equipment.
  • Patient-focused, with the ability to work independently.
  • Ability to adapt quickly and thrive in a fast-paced environment.
  • Ability to stand or sit, use hands, and talk or hear as required by the job.
  • Vision abilities for close vision, distance vision, and depth perception.
  • Ability to lift or carry up to 25 pounds.

Nice To Haves

  • At least 2 years of experience in a healthcare position is preferred; the employer is willing to train the right individual.

Responsibilities

  • Greet patients.
  • Check in patients and assist with individual concerns as they arise.
  • Schedule appointments and follow through with the checkout process.
  • Collect appropriate information, including insurance overview, copay, deductible, and open balances.
  • Assist with office duties as needed.
  • Perform other tasks as assigned.

Benefits

  • Medical, dental, and vision plans.
  • HSA with employer contribution.
  • FSA.
  • Generous PTO program.
  • 401(k) with a 4% match.
  • Employee assistance program.
  • Life and AD&D insurance.
  • Short-term and long-term disability.

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