Patient Representative Jobs

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Ancillary Patient Services Representative

Tenet HealthcareCommerce Charter Township, MI
Onsite

About The Position

DMC Huron Valley-Sinai Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. Under general supervision, as assigned, and according to established procedures assists nursing and technical staff in screening and preparing patients for exams and performs a variety of moderately to highly complex patient registration duties for the designated Ancillary Services department. As assigned: registers and schedules patient for exams, obtains insurance, medical and demographic data; performs and coordinates the patient registration activities including pre-registration, insurance verification including verification of benefit levels with various third party payors, appointment confirmation, verification of all demographic and referring physician information; assists in PACS/RIS and patient information management coordination to ensure completeness, accuracy and integrity and resolution of daily operational issues including matching and retrieval of images and reports; interacts with technologist and radiology nursing staff in order to ensure the completion of all appropriate paperwork, assists with entry of appropriate diagnosis coding and other information related to diagnostic procedures in order to ensure billing accuracy; interacts with customers/stakeholders to provide/distribute appropriate exam results in a timely and accurate manner; maintains patient charts and films as appropriate and assists with data collection activities required by administration and other outside agencies.

Requirements

  • High school diploma or equivalent.
  • On the job training or related previous experience to acquire skills in screening and preparing patients for exams.
  • Six to twelve months of related computer/information management experience required.

Nice To Haves

  • Some college preferred.
  • BCLS certification preferred.

Responsibilities

  • Registers and schedules patients for exams.
  • Obtains insurance, medical, and demographic data.
  • Performs and coordinates patient registration activities including pre-registration, insurance verification, appointment confirmation, and verification of demographic and referring physician information.
  • Assists in PACS/RIS and patient information management coordination.
  • Resolves daily operational issues including matching and retrieval of images and reports.
  • Interacts with technologists and radiology nursing staff to ensure completion of paperwork.
  • Assists with entry of appropriate diagnosis coding and other information related to diagnostic procedures for billing accuracy.
  • Interacts with customers/stakeholders to provide/distribute appropriate exam results.
  • Maintains patient charts and films as appropriate.
  • Assists with data collection activities required by administration and other outside agencies.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off (PTO)
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

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