Patient Representative Jobs

About The Position

Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• No experience
• BLS Certification - Based on department
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills

Responsibilities

• Patient registration
• Scheduling
• Customer service
• Clerical support
• Accepting, recording and verifying insurance information
• Processing preauthorization requests
• Collecting copays and account balance payments
• Scanning documents into EMR
• Other administrative tasks related to the efficient operations of the department
• Ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner
• Complete other responsibilities in an accurate and timely manner as needed or assigned