Patient Access Representative 1

Choctaw Nation of Oklahoma • Durant, OK

2d • Onsite

About The Position

The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. The position reports to the Manager and is full-time at the Durant Clinic, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Weekly Earned Wage Access is an option for this position.

Requirements

• Knowledge of HIPAA.
• Experience verifying and sequencing Medicare, Medicaid, and private insurance.
• One year of experience in a medical office setting.

Responsibilities

• Establish, update, and correct patient chart information using eligibility guidelines.
• Check patients in and out, answer phones, deliver messages, and contact patients regarding follow-ups and missed appointments.
• Verify insurance eligibility and assign referrals to the Benefit Coordinator.
• Complete Medicare Secondary Payer questionnaires for Medicare patients.
• Educate patients on health insurance, tribal membership, CDIB cards, the Affordable Care Act, and VA benefits.
• Scan documentation in Vista Imaging following policy.
• Maintain accurate records of patient information.
• Address patient requests from the patient portal, create charts, schedule appointments, and update medical records and demographic information as needed.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed