Patient Services Coordinator
PT Solutions Physical Therapy • Perkasie, PA7d • $18 - $20
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Patient Services Coordinator
PT Solutions Physical Therapy•Perkasie, PA
•$18 - $20
About The Position
The Patient Services Coordinator is a key administrative and communication link between patients, providers, and insurers at PT Solutions Physical Therapy. The role supports a seamless care journey by helping patients access services efficiently and supportively. Responsibilities include insurance verification and benefits management, obtaining authorizations, coordinating referrals, managing schedules, reconciling payments and billed units, and maintaining relationships with patients, providers, clinicians, and internal operational departments. PT Solutions offers ongoing training, mentorship, and opportunities for career advancement.
Requirements
- High school diploma or GED at minimum; submission of documentation for the highest level of education obtained is required.
- 1–2 years of customer service experience.
Nice To Haves
- Healthcare customer service experience is preferred.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines.
- Follow appropriate processes for insurance verification and/or benefits management.
- Obtain authorization and/or prior authorization.
- Collect over-the-counter payments and reconcile all charges weekly and monthly.
- Maintain relationships with patients, providers, clinicians, and internal operational departments.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with matching.
- Performance-based incentives.
- Professional development through internal platforms.
- Career progression opportunities.
- Paid time off and either sick leave or Extended Illness Bank accrual, depending on state laws.
- Reimbursement for endurance race entry fees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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