Patient Services Coordinator
About The Position
The Patient Services Coordinator is the administrative and communication link between patients, providers, and insurers, helping ensure a seamless and supportive care journey. The role manages processes that help patients access care, including insurance verification, benefits management, prior authorizations, physician referrals, scheduling, and payment reconciliation. The position is part-time, with a schedule of 4:00 p.m. to 7:30 p.m. Monday through Thursday and 3:00 p.m. to 6:30 p.m. Friday. The listed pay range is $18–$20 per hour, with compensation depending on factors such as background, experience, and work location and potential for salary growth within the position.
Requirements
- High school diploma or GED at minimum; submission of documentation for the highest level of education obtained is required.
- 1–2 years of customer service experience; healthcare experience is preferred.
Nice To Haves
- Customer service experience in healthcare.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines.
- Follow appropriate processes for insurance verification and/or benefits management.
- Obtain authorization and/or prior authorization.
- Collect over-the-counter payments and reconcile all charges weekly and monthly.
- Maintain relationships with patients, providers, clinicians, and internal operational departments.
- Coordinate physician referrals and optimize schedules.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with match
- Performance-based incentives
- Professional development
- Career progression opportunities
- Paid Time Off (PTO)
- Sick Leave or Extended Illness Bank (EIB) accrual, depending on state laws
- Reimbursement for endurance race entry fees
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
