Patient Services Coordinator

PT Solutions Physical Therapy • Winslow Township, NJ

5d • $18 - $20

About The Position

PT Solutions Physical Therapy is seeking a Patient Services Coordinator to support patients, providers, and insurers and help make the care journey seamless, efficient, and supportive. The role handles administrative and communication processes that enable patients to access care, including insurance verification, authorization, referrals, payment reconciliation, and scheduling. PT Solutions offers ongoing training, mentorship, and opportunities for advancement.

Requirements

• At minimum, a high school diploma or GED; submission of documentation for the highest level of education obtained is required.
• 1–2 years of customer service experience; healthcare experience is preferred.

Nice To Haves

• Healthcare customer service experience.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow appropriate processes for insurance verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Collect over-the-counter payments and reconcile all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with employer match.
• Performance-based incentives.
• Professional development through internal platforms.
• Career progression opportunities.
• Paid time off and either sick leave or an Extended Illness Bank (EIB), depending on state laws.
• Reimbursement for endurance race entry fees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED