Dental Patient Coordinator

The Smilist•Middletown Township, PA
•$20 - $25

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and exceptional patient experiences. The role is based in Langhorne, Pennsylvania, and is full-time, Monday through Friday, with no weekends. The pay range is $20.00–$25.00 per hour. The Patient Coordinator welcomes patients, manages front-desk communications and check-in, verifies insurance and patient information, collects payments, maintains administrative records, and helps coordinate appointments and follow-up care. The coordinator works closely with the clinical team to keep daily operations running efficiently and helps patients navigate their visits.

Requirements

  • Previous experience as a dental receptionist or dental front desk coordinator.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
  • Friendly, professional, and patient-focused attitude.
  • Collaborative mindset and willingness to contribute to the success of the organization.
  • Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

  • Dentrix experience.

Responsibilities

  • Welcome and assist patients, creating a warm and positive first impression.
  • Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
  • Coordinate patient check-in by verifying patient information, confirming insurance details, and keeping records accurate and up to date.
  • Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
  • Maintain accurate administrative records and support efficient daily front-office operations.
  • Help coordinate appointments, encourage recommended follow-up care, and minimize gaps in the schedule.
  • Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
  • Help patients navigate dental visits, answer routine questions, and support an experience that encourages continued care.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Additional benefits
  • Opportunities for professional development and career growth
  • Supportive team environment
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