Dental Patient Coordinator

The Smilist • West Hartford, CT

3d • $20 - $22 • Onsite

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and exceptional patient experiences. The coordinator helps patients navigate their dental visits and supports efficient daily front-office operations while collaborating with the clinical team. The position is located in West Hartford, Connecticut, and is full time, Monday through Friday, with no weekends. The pay range is $20.00–$22.00 per hour.

Requirements

• Previous experience as a dental receptionist or dental front desk coordinator.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• Friendly, professional, and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the success of the organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

• Dentrix experience is preferred, but not required.

Responsibilities

• Welcome patients and create a warm, positive first impression.
• Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
• Coordinate patient check-in by verifying patient information, confirming insurance details, and keeping records accurate and up to date.
• Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Maintain accurate administrative records and support efficient daily front-office operations.
• Help coordinate appointments, encourage recommended follow-up care, and minimize schedule gaps.
• Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
• Help patients navigate dental visits, address routine questions, and contribute to an experience that encourages continued care.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Opportunities for professional development and career growth
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed