Dental Patient Coordinator

The Smilist•Doylestown, PA
•$20 - $24

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support a welcoming, professional dental practice and deliver exceptional patient experiences. Based in Doylestown, Pennsylvania, this is a full-time, Monday-through-Friday role with no weekends. The stated pay range is $20.00–$24.00 per hour. The Patient Coordinator welcomes patients, handles front-desk communications, coordinates check-in, verifies insurance and patient information, collects payments, maintains administrative records, and supports appointment scheduling. The role also involves communicating patient arrivals to the clinical team, answering routine questions, and helping patients navigate their visits. The position offers health, dental, and vision insurance, professional development and career growth opportunities, and a supportive team environment.

Requirements

  • Previous experience as a dental receptionist or dental front desk coordinator.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
  • Friendly, professional, and patient-focused attitude.
  • Collaborative mindset and willingness to contribute to the success of the organization.
  • Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

  • Dentrix experience is preferred but not required.

Responsibilities

  • Welcome and assist patients, creating a warm and positive first impression.
  • Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
  • Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
  • Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
  • Maintain accurate administrative records and support efficient daily front-office operations.
  • Help coordinate appointments, encourage recommended follow-up care, and minimize gaps in the schedule.
  • Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
  • Help patients navigate dental visits, address routine questions, and support an experience that encourages continued care.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Additional benefits
  • Opportunities for professional development and career growth
  • Supportive team environment
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