Dental Patient Coordinator
About The Position
The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and exceptional patient experiences. The role is based in Lawrence Township, New Jersey, and is full time, Monday through Friday, with no weekends. The stated pay range is $20.00–$23.00 per hour. The Patient Coordinator welcomes patients, manages front-desk communications and check-in, verifies patient and insurance information, collects payments, maintains administrative records, and helps coordinate appointments and follow-up care. The coordinator works closely with the clinical team to keep daily operations and schedules running efficiently, answers routine patient questions, and helps create a positive experience that encourages patients to return for continued care.
Requirements
- Previous experience as a dental or medical receptionist, or as a dental front desk coordinator.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Friendly, professional, and patient-focused attitude.
- Collaborative mindset and willingness to contribute to the success of the organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments.
Nice To Haves
- Dentrix experience is preferred but not required.
Responsibilities
- Welcome patients and create a positive first impression upon arrival.
- Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
- Coordinate patient check-in by verifying patient information, confirming insurance details, and keeping records accurate and up to date.
- Collect patient payments, clearly communicate balances, and assist with front-office financial transactions.
- Maintain accurate administrative records and support efficient daily front-office operations.
- Help coordinate appointments, encourage recommended follow-up scheduling, and minimize gaps in the schedule.
- Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
- Help patients navigate their dental visits, answer routine questions, and support an experience that encourages continued care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Additional benefits
- Opportunities for professional development and career growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
