Patient Coordinator

Ivy Rehab • Waxhaw, NC

7d

About The Position

The Patient Coordinator serves as the first point of contact for patients and helps create a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, coordinating between patients and the clinical team. It includes maintaining accurate patient records, managing appointments, providing excellent service to patients and families, and assisting with Physical Therapy Aide duties.

Requirements

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time-management skills and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front-office operations, including patient registration and scheduling.
• Coordinate administrative workflows between patients and the clinical team.
• Maintain accurate patient records and manage appointments.
• Provide excellent customer service to patients and families.
• Assist with Physical Therapy Aide duties.

Benefits

• Employee Assistance Program
• Discount program
• Complementary therapy services
• 401(k) with company match
• PTO accrual
• Six holidays
• Access to an online education platform for learning and development
• Paid parental leave after 26 weeks of employment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed