Patient Services Coordinator

PT Solutions•Cherry Hill Township, NJ

7d•$18 - $20

About The Position

At PT Solutions Physical Therapy, the Patient Services Coordinator is a key administrative and communication link among patients, providers, and insurers. The role supports a seamless care journey by handling insurance coverage and benefits processes, obtaining authorizations, coordinating related administrative needs, and helping maintain efficient practice operations. The coordinator reconciles patient payments and billed units, collects over-the-counter payments, reconciles charges, and maintains relationships with patients, providers, clinicians, and internal operational departments. The position requires a high school diploma or GED and 1–2 years of customer service experience; healthcare experience is preferred. This is a full-time role with a stated pay range of $18–$20 per hour.

Requirements

High school diploma or GED at minimum; submission of a diploma for the highest level of education obtained is required.
1–2 years of customer service experience.

Nice To Haves

Healthcare customer service experience.

Responsibilities

Reconcile patient payments and units billed while following HIPAA guidelines.
Follow appropriate processes for insurance verification and/or benefits management.
Obtain authorization and/or prior authorization.
Collect over-the-counter payments and reconcile all charges weekly and monthly.
Maintain relationships with patients, providers, clinicians, and internal operational departments.