Patient Care Coordinator- BCBS Mississippi

Together Women's Health, LLC•,

2d•$45,000 - $50,000•Remote

About The Position

Together Women’s Health is seeking a remote Patient Care Coordinator to support Mississippi practices with Blue Cross Blue Shield of Mississippi quality initiatives, including Healthy You! annual wellness exams and Color Me Healthy! (CMH!) enrollment. The coordinator confirms patient eligibility before visits, supports provider documentation workflows, and follows up on CMH! activations so patients can receive the full benefits of these programs. Experience with athena and the BCBS MS provider portal is highly encouraged.

Requirements

High school diploma or equivalent.
Excellent interpersonal and telephone communication skills, with a courteous and friendly manner.
Detail-oriented and highly organized, with the ability to manage a high volume of eligibility checks and scheduling tasks.
Reliable high-speed internet and a private, secure workspace for handling protected health information (PHI) in a remote setting.

Nice To Haves

Experience with athena.
Experience with the BCBS provider portal.

Responsibilities

Review upcoming annual appointments daily and determine each patient’s eligibility for BCBS MS benefits using athena and the BCBS MS portal.
Prepare eligible patients’ charts to notify providers of eligibility for Healthy You! and/or CMH!, including updating custom fields, adding an eligibility sticky note, and preparing appropriate labs.
Review daily BCBS CMH! activation response files and call newly activated patients to schedule CMH! follow-up throughout the year.
Schedule patients in the practice’s athena schedule.
Communicate clearly and courteously with patients by phone and secure messaging.
Document all patient outreach in athena.