Patient Coordinator Jobs

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Patient Coordinator

Westover Family Dentistry•Winchester, VA
•Onsite

About The Position

Westover Family Dentistry is hiring a full-time Patient Coordinator, primarily based in Winchester, Virginia, with occasional travel to its office in Charles Town, West Virginia. The Patient Coordinator is the welcoming point of contact for patients and supports the dental team in a customer-focused, fast-paced office environment. The role includes greeting patients, preparing them for visits, managing appointment-related communications and scheduling, and supporting administrative processes. The position may also help develop the dental office’s social media presence. Benefits are offered after 90 days.

Requirements

  • At least one year of receptionist or office experience.
  • Ability to multitask and manage responsibilities efficiently and accurately.
  • Comfort with software and tools related to dental practice operations and patient management.
  • Strong communication skills for phone calls and patient interactions.
  • A customer-centric approach and ability to maintain a welcoming atmosphere.
  • Ability and willingness to travel to the Charles Town, West Virginia, office as needed.

Nice To Haves

  • More than one year of dental administrative experience.

Responsibilities

  • Greet patients warmly and professionally and help create a welcoming atmosphere.
  • Copy patients’ photo IDs and insurance cards.
  • Provide new patient forms and support the patient onboarding process.
  • Confirm dental appointments and answer incoming phone calls.
  • Schedule appointments and verify insurance eligibility.
  • Obtain signed treatment plans when necessary.
  • Eventually check out patients and help ensure their visits conclude positively.
  • Help develop the dental office’s social media.
  • Travel to the office in Charles Town, West Virginia, as needed.

Benefits

  • 80 hours of accrued paid time off after 90 days.
  • Paid holidays.
  • Medical insurance.
  • Vision insurance.
  • Uniform allowance twice per year.
  • Up to 3% employer match to a SIMPLE IRA.
  • Discounted dental care for employees and direct family members.
  • 90-day and annual reviews.
  • Continuing education and/or educational support.

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