Patient Coordinator

Aspen Dental Management•Melbourne, FL

About The Position

At Aspen Dental, the Patient Coordinator, also called a Patient Experience Coordinator, performs daily front-office tasks to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and provides patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New hires participate in a four-week training program. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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