Dental Assistant / Patient Coordinator – Float Position

Wave Dental Professionals•Atlanta, GA

2d•Onsite

About The Position

Wave Dental Specialists Atlanta is seeking a versatile Dental Assistant / Patient Coordinator for its brand-new multispecialty dental practice in Buckhead, Georgia. This is a hybrid clinical and front-office role that floats among chairside assisting, hygiene support, and patient coordination, with responsibilities shifting according to the practice’s daily needs. The position is full-time, four days per week, Tuesday through Friday, from 7:00 AM to 3:00 PM; the office is closed Saturday through Monday. The role includes assisting doctors during dental procedures, supporting the hygienist with patient care and periodontal charting, preparing and turning over treatment rooms, taking diagnostic X-rays, assisting with digital scanning, and following sterilization and infection-control protocols. Front-office duties include welcoming patients, managing calls and appointments, helping maintain provider schedules, verifying patient and insurance information, coordinating treatment and financial discussions, collecting payments, and maintaining records in Open Dental. The employee also provides coverage during breaks or absences and helps keep the practice organized and patient-focused. The employer offers competitive compensation based on experience, a comprehensive benefits package, paid time off and holidays, monthly continuing education opportunities, and opportunities for professional growth and advancement. The practice features a brand-new modern facility and state-of-the-art technology, with a supportive, team-focused culture and opportunities to work alongside multiple dental specialties.

Requirements

Minimum one year of dental assisting experience or related experience and/or training, or an equivalent combination of education and experience in the dental profession.
High school diploma or equivalent.
Valid X-ray certificate.
Current license if CDA, RDA, or EFDA, as required by state requirements.
CPR and first aid certificate.
Must meet applicable Georgia dental assisting and radiography requirements.
Comfort and confidence assisting doctors chairside.
Proficiency in taking dental X-rays and familiarity with dental terminology and procedures.
Ability to multitask and transition between clinical and administrative responsibilities.
Excellent communication, organizational, and patient-service skills.
Dependable, adaptable, and willing to provide support wherever needed.
Positive, team-oriented attitude and strong work ethic.

Nice To Haves

Previous dental front-office or patient-coordination experience is strongly preferred.
Experience with Open Dental practice-management software.
Experience with iTero digital scanning.
Familiarity with dental insurance verification, scheduling, and patient financial coordination.
Experience with CareCredit, Cherry, or Sunbit.
Previous experience in a multispecialty dental practice.
EFDA credentials are a plus.

Responsibilities

Assist doctors chairside during dental procedures as needed.
Support the dental hygienist with patient care, periodontal charting, and clinical procedures.
Prepare, clean, and turn over treatment rooms between patients.
Take diagnostic dental X-rays, including bitewings and full-mouth series.
Assist with iTero digital scanning and other clinical technology.
Follow sterilization, OSHA, and infection-control protocols.
Maintain clinical supplies, instruments, and treatment-room organization.
Provide patients with a positive and comfortable experience.
Welcome patients and assist with check-in and check-out.
Answer incoming calls, respond to patient inquiries, and assist with appointment scheduling.
Help maintain and optimize provider schedules.
Verify patient information and assist with insurance eligibility and benefits.
Assist with treatment-plan coordination and patient financial discussions as needed.
Help collect copayments and patient balances.
Maintain accurate patient records and documentation in Open Dental.
Support front-office administrative tasks and daily workflow.
Float between the front desk, hygiene department, and chairside assisting based on practice needs.
Provide coverage during breaks, absences, and busy patient schedules.
Collaborate with doctors, clinical staff, and front-office team members.
Anticipate needs and assist where additional support is required.
Help maintain an efficient, organized, and patient-focused environment.