Patient Treatment Coordinator & Scheduler

Buhite & Buhite DDS PC•Rochester, NY

About The Position

Buhite & Buhite, DDS is seeking a Patient Treatment Coordinator & Scheduler to support its dental practice in Rochester. The role maintains the provider’s schedule and books appointments using the Eaglesoft practice management system, organizing the schedule for efficient production and timely care. The coordinator also supports patients throughout check-in and check-out, handles insurance claims, responds to patient inquiries, and collects payments and outstanding balances. The pay rate is negotiable based on experience, with a stated range of $26.00–$29.00 per hour. Dental office experience is preferred, and clinical experience as a Dental Assistant is encouraged.

Requirements

  • Comprehensible verbal and written communication skills for communicating with coworkers, patients, and providers.

Nice To Haves

  • Dental office experience is preferred.
  • Clinical experience as a Dental Assistant is encouraged.

Responsibilities

  • Maintain the provider’s schedule and schedule appointments using the Eaglesoft practice management system.
  • Organize the provider’s schedule for optimum production and timeliness.
  • Process patient check-in and check-out.
  • Submit insurance claims with the correct provider and treatment information for the patient.
  • Answer telephones and assist with patient needs while documenting conversations.
  • Use computer applications for patient engagement, payments, and financial arrangements.
  • Collect daily and scheduled patient payments and past-due balances.
  • Communicate clearly, verbally and in writing, with coworkers, patients, and providers.

Benefits

  • Paid time off
  • 401(k)
  • Employee discounts
  • Dental
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