Treatment Scheduler Coordinator
About The Position
Hematology Oncology Associates of the Palm Beaches provides cancer treatment and care for coagulation blood disorders, leukemias, and other benign hematologic conditions. The Treatment Scheduler Coordinator coordinates treatment-related appointments and works with providers, clinical staff, patients, and insurance coordinators to support accurate and timely treatment planning. The role maintains scheduling and treatment information in the electronic medical record and scheduling system, communicates with patients, and assists with referrals and outside consultations while following HIPAA and practice policies.
Responsibilities
- Coordinate and schedule treatment-related appointments, including chemotherapy, immunotherapy, injections, lab work, and follow-up visits.
- Work with oncologists, nurses, and other medical staff to support accurate and timely treatment planning.
- Communicate with patients to confirm appointments, provide instructions, and address questions or concerns.
- Monitor provider schedules and infusion chair availability to avoid scheduling conflicts or delays.
- Verify prior authorizations for treatment when required and collaborate with insurance coordinators as needed.
- Update and maintain electronic medical records with current appointment and treatment information.
- Ensure treatment plans are accurately reflected in the scheduling system according to provider orders.
- Respond to patient calls and messages in a timely and professional manner.
- Maintain confidentiality and professionalism in accordance with HIPAA and practice policies.
- Assist with coordinating referrals, imaging, or outside consultations as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
