Treatment Scheduler Coordinator

Hematology Oncology Associates•Lake Worth, FL

About The Position

Hematology Oncology Associates of the Palm Beaches is seeking a Treatment Scheduler Coordinator to coordinate treatment-related appointments and support timely, accurate care planning. The role works closely with oncologists, nurses, other medical staff, patients, and insurance coordinators. It includes maintaining electronic medical records and scheduling information, communicating with patients, and helping coordinate referrals and outside services. The practice provides cancer treatment and care for coagulation blood disorders, leukemias, and other benign hematologic conditions.

Responsibilities

Coordinate and schedule treatment-related appointments, including chemotherapy, immunotherapy, injections, laboratory work, and follow-up visits.
Work with oncologists, nurses, and other medical staff to support accurate and timely treatment planning.
Contact patients to confirm appointments, provide instructions, and address questions or concerns.
Monitor provider schedules and infusion chair availability to prevent scheduling conflicts or delays.
Verify prior authorizations when required and collaborate with insurance coordinators as needed.
Update and maintain electronic medical records with current appointment and treatment information.
Ensure treatment plans are accurately reflected in the scheduling system according to provider orders.
Respond to patient calls and messages in a timely and professional manner.
Maintain confidentiality and professionalism in accordance with HIPAA and practice policies.
Assist with coordinating referrals, imaging, or outside consultations as directed.