Treatment Scheduler Coordinator

Hematology Oncology Associates•Lake Worth, FL

About The Position

Hematology Oncology Associates of the Palm Beaches is seeking a Treatment Scheduler Coordinator to coordinate and schedule treatment-related appointments, including chemotherapy, immunotherapy, injections, lab work, and follow-up visits. The coordinator works closely with oncologists, nurses, and other medical staff to support accurate, timely treatment planning and communicates with patients about appointments, instructions, questions, and concerns. The role also involves monitoring provider schedules and infusion chair availability, verifying prior authorizations when required, maintaining electronic medical records and scheduling-system information, responding to patient calls and messages, protecting confidentiality in accordance with HIPAA and practice policies, and assisting with referrals, imaging, or outside consultations as directed. Spanish bilingual ability is preferred.

Nice To Haves

Bilingual Spanish.

Responsibilities

Coordinate and schedule chemotherapy, immunotherapy, injection, lab work, and follow-up appointments.
Work with oncologists, nurses, and other medical staff to ensure accurate and timely treatment planning.
Communicate with patients to confirm appointments, provide instructions, and address questions or concerns.
Monitor provider schedules and infusion chair availability to avoid conflicts or delays.
Verify prior authorizations when required and collaborate with insurance coordinators as needed.
Update and maintain electronic medical records with current appointment and treatment information.
Ensure treatment plans are accurately reflected in the scheduling system according to provider orders.
Respond to patient calls and messages in a timely and professional manner.
Maintain confidentiality and professionalism in accordance with HIPAA and practice policies.
Assist with referrals, imaging, or outside consultations as directed.