Patient Coordinator - Spring Dental Bartlesville

Lumio Dental • Bartlesville, OK

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About The Position

The Patient Coordinator serves as a liaison between patients and the back-office team, using strong interpersonal and customer-service skills to support the patient experience from the initial phone call onward. The coordinator partners with dentists and hygienists, helps patients understand their financial options, and supports their efforts to achieve optimal oral health. The role is suited to an organized, patient, understanding person with strong phone etiquette and communication skills and computer proficiency.

Requirements

• High school diploma, GED, or equivalent work experience.
• Exceptional customer-service and interpersonal skills.
• Organization, strong phone etiquette, and communication skills.
• Computer proficiency.

Nice To Haves

• Two years of dental office experience.

Responsibilities

• Handle incoming phone calls and schedule patients.
• Verify insurance eligibility, receive insurance copayments, and update patient accounts.
• Coordinate schedules with the dentist and hygienist to fit patients’ needs.
• Maintain the patient-care database by entering new information as it becomes available.
• Schedule and confirm patient appointments.
• Direct arriving patients to waiting areas and update them on expected waiting times.
• Follow policies and procedures to help prevent the spread of bloodborne and airborne diseases and protect patients, coworkers, and self.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED