Dental Patient Coordinator

The Smilist • Shrewsbury, NJ

1d • $24 - $28

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support a welcoming, professional dental practice and its commitment to exceptional patient care. Based in Shrewsbury, New Jersey, this full-time role is scheduled Monday through Friday with rotating Saturdays. The pay range is $24.00–$28.00 per hour.

The Patient Coordinator welcomes patients, handles front-desk communications, coordinates check-in, verifies insurance and patient records, collects payments, maintains administrative records, and helps manage appointments and follow-up care. The role also involves communicating patient arrivals to the clinical team, answering routine questions, and helping create a positive experience that supports continued care and lasting patient relationships.

The Smilist offers competitive compensation, health, dental, and vision insurance, professional development and career-growth opportunities, and a supportive team environment.

Requirements

• Previous experience as a dental receptionist or dental front desk coordinator.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• Friendly, professional, and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the success of the organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

• Dentrix experience.

Responsibilities

• Welcome patients and create a warm, positive first impression.
• Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
• Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
• Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Maintain accurate administrative records and support efficient daily front-office operations.
• Help coordinate appointments, encourage recommended follow-up scheduling, and minimize gaps in the schedule.
• Communicate patient arrivals promptly and collaborate with the clinical team to keep the daily schedule running efficiently.
• Help patients navigate their dental visits, address routine questions, and encourage them to return for continued care.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• Professional development and career-growth opportunities.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed