Dental Patient Coordinator

The Smilist•Middle Island, NY

1d•$20 - $25•Onsite

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and positive patient experiences. Based in Middle Island, New York, this full-time front-office role helps patients feel welcome and supports the efficient daily operations of the dental practice. The schedule is Monday through Friday, plus one Saturday per month, with pay of $20.00–$25.00 per hour. The Patient Coordinator welcomes patients, manages front-desk communications and check-in, verifies insurance and patient information, collects payments, maintains administrative records, and supports appointment scheduling and follow-up care. The role works closely with the clinical team to keep the daily schedule running efficiently and helps patients navigate their visits and routine questions. The Smilist offers competitive compensation, health, dental, and vision insurance, professional development and career-growth opportunities, and a supportive team environment.

Requirements

Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
A friendly, professional, and patient-focused attitude.
A collaborative mindset and willingness to contribute to the success of the organization.
Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

Previous experience as a dental receptionist or dental front desk coordinator.
Dentrix experience.

Responsibilities

Welcome patients and create a warm, positive first impression.
Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
Coordinate patient check-in by verifying patient information and insurance details and ensuring records are accurate and up to date.
Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
Maintain accurate administrative records and support efficient daily front-office operations.
Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
Help patients navigate dental visits, address routine questions, and create an experience that encourages continued care.