Patient Care Coordinator Job, 1st Shift, 24 hours, Mental Health Clinic Department
About The Position
Day Kimball Health is hiring a Patient Care Coordinator for its Mental Health Clinic Department in Putnam, Connecticut. Working in conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the coordinator oversees clerical and clinical processes associated with patient care throughout the department’s continuum of services. Under the Director’s and/or RN Navigator’s direction, the coordinator supports clerical staff and clinicians with patient-care-related objectives and is prepared to fulfill Patient Services Representative duties when needed.
Requirements
- At least 2 years of clinical experience in healthcare or a comparable equivalent is required.
- Ability to meet the physical demands of the position.
- Ability to cope with and function under stress.
- Meet skill certification requirements for designated units.
Nice To Haves
- Bachelor’s degree or equivalent preferred; education in psychology, social work, nursing, or a related field, and/or postgraduate education in a similar field is preferred.
- Medical terminology and keyboarding skills preferred.
- Experience in a clerical or receptionist position preferred.
Responsibilities
- Coordinate patient access to the outpatient behavioral health center and psychiatric inpatient program by communicating referral information to the Director of BHS or RN Navigator.
- Perform Patient Services Representative duties as needed.
- Assist with scheduling prescriber appointments, group therapies, and other services, at the Director of BHS’s discretion.
- Maintain daily service and billing logs for providers in the psychiatric inpatient program and EMHS service lines; assist the Lead Patient Services Representative with outpatient logs; review provider productivity trends and report findings to the Director to help maximize service utilization.
- Maintain DMHAS data entry for Clinical Case Management and other grants, and maintain the DMHAS database for voluntary inpatient treatment admissions as part of the collaboration with the Connecticut Department of Emergency Services and Public Protection.
- Assist patients in accessing services recommended or ordered by Day Kimball Health behavioral health providers in outpatient, emergency, and inpatient settings.
- Participate in community outreach and represent Day Kimball Health behavioral health at community-sponsored events, as coordinated at the Director of BHS’s discretion.
- Perform other duties across behavioral health service lines under the direction of the RN Navigator or Director of BHS.
Benefits
- Earned time off, including vacation and paid holidays
- Sick time and paid sick leave
- Medical, dental, and vision insurance
- Health Savings Account and Flexible Spending Account
- Prescription drug coverage
- 401(k) retirement plan with eligible employer contributions
- Life insurance, short-term and long-term disability, critical illness, and accident insurance
- Educational assistance and student loan reimbursement up to $5,000 per fiscal year for 36–40 hours or $2,500 for 20–35 hours
- Shift differentials for eligible evening, night, and weekend shifts
- Pay-for-performance opportunities
- Career growth, leadership development, and mentorship
- Pet insurance
- Employee wellness programs, recognition events, and Food Truck Fridays
- Weekly pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
