Patient Access Specialist Jobs

About The Position

Requirements

• High school diploma or GED.
• Excellent verbal and written communication skills.
• Knowledge of Medicaid and third-party claim procedures.
• Proficiency with basic computer applications, including Microsoft Office.
• Experience in accounts receivable.

Nice To Haves

• Associate’s degree.

Responsibilities

• Complete paperwork and other duties associated with billing orientation.
• Collect co-pays and self-payments and produce cash receipts.
• Review third-party and Medicaid payment methods.
• Assist patients with Medicaid applications and obtain required documentation, including patient identification, rent receipts, Social Security numbers, and birth certificates.
• Enter billing information into the HIT system, conduct system audits, and update relevant data.
• Work with patients, third-party payers, Medicaid, and state and federal agencies to collect payment, answer questions, and resolve concerns.
• Confirm benefit eligibility and determine benefit levels.
• Obtain insurance pre-authorization for services when the patient has not already done so.
• Follow up with insurance companies regarding claim denials.
• Prepare weekly and monthly Medicaid billing reports for the Manager of Revenue Cycle Management and Medical Records.
• Maintain an orderly patient flow and direct patients to the appropriate area after check-in.
• Initiate cash receipts and collect cash, check, and credit card payments from patients.
• Complete chart audits after patients have terminated from the program.
• Provide reception desk coverage when necessary.
• Perform other duties as assigned.

Benefits

• Health insurance, including dental and vision coverage for employees and families.
• Paid vacation and sick leave, with no waiting period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company-paid short-term disability insurance.
• Company-sponsored life insurance.
• Employee Assistance Program (EAP).
• Sign-on incentive up to $1,500.