Patient Access Specialist - McCall Flex

St. Luke's Health System • McCall, ID

8d • Onsite

About The Position

At St. Luke’s, Patient Access Specialists help build a positive, supportive, and inclusive culture while delivering exceptional patient experiences. This customer service role is often the first point of contact for patients entering St. Luke’s McCall Hospital. The specialist supports professional, timely, and accurate written and verbal communication with patients and caregivers, both in person and by phone.

This flex position covers shifts as needed, with no guaranteed hours and a variable schedule. It typically works between 8 and 31 hours every two weeks and is not eligible for benefits. Open availability for days, nights, and weekends is required.

Requirements

• High school diploma or equivalent.
• Open availability for days, nights, and weekends.

Responsibilities

• Register, schedule, and coordinate referrals for patients.
• Discuss financial options and explain insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools, and resources to support departmental workflows.
• Perform other duties as assigned.

Benefits

• This position is not eligible for benefits. The posting describes organization-wide offerings including competitive salary and retirement plans; medical, dental, and vision offerings; on-site massages; on-site counseling through the Employee Assistance Program; access to the Personify Health Wellness tool; formal training; and career development offerings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED